Streamlined Placement Coordination for IDD Services in Texas
NestLink securely connects case managers, hospital discharge teams, and verified residential providers, making IDD placements faster, clearer, and easier to manage.
Because Every Hour Delayed Is a Person Waiting
Behind every referral is a real person waiting for care that can’t come soon enough. NestLink helps reduce those waits by making placement coordination faster, clearer, and more reliable.
We bring case managers, hospital discharge teams, providers, and families into one secure system, so referrals don’t get lost, follow-ups don’t stall, and timelines stay visible.
When coordination improves, people don’t fall through the cracks. Case managers regain time. Families gain clarity. Providers focus on care instead of paperwork.
Technology shouldn’t replace compassion, it should remove the barriers around it. NestLink exists to help people receive the care they need, without unnecessary delay.
Who We Serve
We connect the right individuals with the right care, providing speed, clarity, and compassion.
Case Managers & Discharge Planners
Skip endless calls, outdated lists, and manual follow-ups. NestLink lets you submit one secure referral, notify eligible homes instantly, and track responses in real time, so placements move forward without delay.
Families & Guardians
Find trusted residential care for your loved one with greater transparency and support. NestLink helps families understand options, stay informed, and move forward with confidence during the placement process.
Residential Care Providers
Receive real-time referrals matched to your home’s capabilities and availability. Reduce back-and-forth communication and focus on what matters most, providing quality care.
Receive Qualified Referrals Without the Back-and-Forth
NestLink connects licensed residential providers with active referrals from case managers and hospital discharge teams, so you’re visible, reachable, and contacted only when there’s a real placement opportunity.
Update your availability, receive referrals that align with your home’s criteria, and respond in one secure place. No cold calls. No fax chains. No outdated spreadsheets.
How It Works
01
Submit a Referral
Case managers, hospital discharge planners, or guardians submit a secure, HIPAA-compliant referral in minutes, including care needs, preferences, and timeline.
02
Get Matched
The system routes the referral to licensed residential homes whose availability, services, and level of care align with the individual’s needs.
03
Begin Placement
Interested homes respond directly, allowing the referring party to compare options, coordinate next steps, and move forward with placement.
Clear, Verified Information… Before a Decision Is Made
NestLink’s provider directory gives case managers, hospital teams, and families access to verified residential homes across Texas, each with structured details on services offered, level of care, availability, and licensing.
Instead of relying on outdated lists or word-of-mouth, referrals are informed by up-to-date information that supports safer, faster placement decisions.
Have Questions?
Frequently Asked
Questions
Who can submit a referral?
Referrals can be submitted by caseworkers, hospital discharge planners, providers, guardians, or authorized professionals involved in the individual’s care. You need the individual’s basic demographic details, level of need, current location, and any behavioral or medical considerations relevant to placement.
What types of homes and services are listed?
NestLink currently supports licensed residential settings, including HCS, ICF/IID, IDD group homes, supported living, and other provider-operated residential services. Availability varies by provider and location.
How does NestLink protect sensitive information?
NestLink is built with HIPAA-compliant, encrypted forms and secure cloud storage. Only the minimum information required for matching is shared during the referral stage. Full medical or behavioral records are only released after consent and provider acceptance.
How quickly will providers see my referral?
Referrals are delivered instantly through our automated system. Provider response times vary, but many review and respond within 24–72 hours, depending on capacity and fit.
Is NestLink free to use?
NestLink is currently in limited beta. During this phase, referral submission is free, and providers may receive early-access or discounted rates while we continue refining the platform.
Can I update or follow up on a referral?
Yes. After submitting a referral, you’ll receive confirmation and guidance on how to submit updates, documents, or changes. Providers may also request additional information directly through the platform.
Is NestLink a placement guarantee?
No. NestLink facilitates faster, more transparent matching, but final placement decisions depend on provider capacity, licensing requirements, and client needs.
Where is NestLink available?
NestLink is currently focused on Texas, with expansion planned. Coverage will grow as more providers and agencies join the network.
Read Our Terms of Service
Review the rules and responsibilities for using NestLink, including data handling, user requirements, and platform limitations.
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